Jackpot City Casino Review 2024: Is Jackpot City Legit?

Jackpot City

Jackpot City Casino Review 2024: Is Jackpot City Legit?

As a longstanding online casino established in 1998, Jackpot City Casino offers an impressive collection of over 500 games powered by Microgaming. While the loyalty program rewards players for their continued play, the welcome bonus may be less enticing due to its 70x wagering requirement. However, the Jackpot City online casino ensures the safety and privacy of its users through high-level security protocols and efficient live chat support. Canadian players can enjoy a seamless experience with Canadian-friendly payment options like Interac, InstaDebit, and MuchBetter. Keep reading Jackpot City Casino review to uncover all the details.

Mobile Platforms Supported


Loyalty program continuously rewards players Latest games and software from Microgaming Enjoy Instant Play on any mobile device 450+ real money and free play slots & table games Secure casino checked by eCOGRA for fair play Very high payouts (about 96% for all games combined)


1. Welcome package of four 100% deposit bonuses
2. Mobile apps for iOS and Android
3. 500+ casino games & user-friendly platform powered by Microgaming
4. Responsive customer service agents
5. Loyalty program with comp points and six levels


1. Welcome bonuses have 70x wagering
2. Not available in the USA
3. No cryptocurrency banking options

Jackpot City Casino Payment Methods

Jackpot City Casino Customer Service


Chat Available 24/7


[email protected]

Preview of the JackpotCity Casino

Is Jackpot City Casino Legit?

Yes, JackpotCity Casino is legit, safe, and highly secure online casino, thanks to the strict measures it has in place to protect its players. The casino is powered by Microgaming, a leading software provider that offers high-quality games. All the games available at JackpotCity have been tested, audited, and approved by eCOGRA, an independent organization that ensures fairness and transparency in online gambling. You can view the monthly payout report for each game type on the site.

Moreover, JackpotCity Casino is licensed by the Malta Gambling Authority and the Kahnawake Gaming Commission, two of the most reputable licensing organizations in the industry. These regulatory bodies set strict standards to protect customers and ensure that the casino operates fairly and responsibly.

To protect your personal and financial information, JackpotCity Casino uses SSL encryption, the same security measures online banks use. So you can be sure that your data is secure and that you can trust this casino.

Jackpot City Casino Bonuses

  • Welcome Bonus: The welcome bonus at JackpotCity Online Casino Canada offers a 100% match on your first four deposits for a total welcome package of up to $1,600. You must deposit $10 or more within one week of signing up to claim all four bonuses. However, remember that the 70x wagering requirement to unlock your winnings for withdrawal is higher than the industry standard but is a common practice for Microgaming casinos on the network.
  • Promotions: Upon logging in to JackpotCity Casino, Canadian players can take advantage of multiple offers, including weekly match bonuses and other deals. Players can also participate in tournaments to win prizes by playing popular slots. Additionally, by making a deposit, players can unlock the Bonus Wheel, which awards free spins, loyalty points, and bonus credits every four hours.
  • VIP & Loyalty Program: When playing at JackpotCity Casino, you can benefit from their complete Loyalty Program. This program generates Loyalty Points based on your real money bets, with your Loyalty Level determined by the number of points earned each month. Each level offers specific rewards, with better perks available as you move up. Additionally, you can convert your accumulated points into bonus credits at a rate of 5,000 points for five credits.

Jackpot City Games

JackpotCity Real Money Casino is mainly powered by Microgaming. Players can choose from over 500 games on the site, including video slots, table games, specialty games, video poker, and progressive jackpot slots.

  • Slots: Microgaming has several studios on its platform, giving players access to around 400 slots covering different styles and themes.
  • Table Games: When it comes to table games, JackpotCity Casino combines standard games with live dealer options. The live dealer section features around 40 casino games, including different versions of blackjack, roulette, and video poker. Highly recommended table games include Atlantic City Blackjack Multi-Hand, Sapphire Roulette, All Aces Poker, Hold’em Poker, Sic Bo, and Baccarat.
  • Jackpot City Live Casino: The JackpotCity Live Casino features live games from Evolution Gaming, Ezugi, and Pragmatic Play, offering more tables, variations, and opportunities to win. Popular live dealer games include Live Speed Baccarat, Live Mega Wheel, Live Super Sic Bo, Live Dragon Tiger, Live Football Studio, and Live Blackjack.

Jackpot City Casino Login & Sign up Process

A step-by-step guide to signing up with Jackpot City casino online:

  1. Click the big ‘register’ button on the website.
  2. Fill out your details, including your name, home address, and contact information.
  3. Check that all your information is accurate, as this will prevent issues with withdrawing your winnings later.
  4. Submit your details and wait for an email confirmation.
  5. Check the email for your Jackpot City casino login information and bonus offer instructions.
  6. Follow the instructions to claim your bonus offer.
  7. Ensure your data is protected by the latest SSL encryption technology used by Jackpot City.

Jackpot City Casino Mobile App

JackpotCity Casino’s mobile-friendly website runs smoothly on any smartphone or tablet. Players can access the mobile casino by login into their accounts. An iOS app is available for download from the App Store, and an Android version can be directly downloaded from the casino’s website. The user-friendly interface features a navigation bar for easy access to the games, banking options, and Bonus Wheel. In addition, players can make deposits and withdrawals from the mobile site and enjoy the same bonuses and loyalty rewards as those available on the desktop.

Jackpot City Deposit & Withdrawal Methods

Banking is a breeze at JackpotCity Online Casino, ensuring both safety and convenience for players. During registration, you can select your preferred currency from an extensive list of options, including CAD, USD, EUR, SEK, RUB, and more. Once you sign in, the cashier will display available deposit methods based on your location and selected currency.

  • Jackpot City Deposit Methods: For players, minimum deposits start at just $5, with maximums reaching up to $25,000. However, note that a $10 or more deposit is required to claim the welcome bonus. JackpotCity deposit methods include visa, mastercard, interac, debit, muchbetter, paysafecard, and ecopayz.
  • Jackpot City Withdrawal Methods: When withdrawing winnings, you must submit a photo ID and proof of address to verify your account details. After verification, you can withdraw from your real money balance at any time. Jackpot City withdrawal methods include visa, mastercard, interac, debit, instadebit, muchbetter, ecopayz, and bank transfer ($5 fee). Remember that Jackpot City Casino payout time is around two to six business days, along with a minimum withdrawal limit of $20.

Jackpot City Casino Customer Service

Customer support at JackpotCity Online Casino is easily accessible through live chat and email. While live chat is recommended for urgent issues, email inquiries may take up to 48 hours to respond to. Unfortunately, the Jackpotcity Casino phone number is not currently offered. Any Jackpot City complaints are handled by their support team, which is available 24/7 and can communicate with players in several languages, including English, French, Spanish, German, Norwegian, Finnish, Greek, Russian, Portuguese, Latvian, and Italian. 

Jackpot City Casino Pros & Cons

Jackpot City Casino Pros:

  1. Welcome package of four 100% deposit bonuses
  2. Mobile apps for iOS and Android
  3. 500+ casino games & user-friendly platform powered by Microgaming
  4. Responsive customer service agents
  5. Loyalty program with comp points and six levels

Jackpot City Casino Cons:

  1. Welcome bonuses have 70x wagering
  2. Not available in the USA
  3. No cryptocurrency banking options


Jackpot City is a great choice for slot lovers with its extensive collection of over 500 high-quality games and attractive welcome bonus. This online casino has been licensed and certified by reputable authorities such as MGA and eCogra, ensuring a safe and secure gaming experience. Players who enjoy progressive jackpot games will find many options with player-friendly policies. Although the welcome bonus has a high wagering requirement and is not available in the USA, the overall quality of the casino is impressive. We hope this JackpotCity Casino review has provided useful insights to help you decide whether it is good for you to play.